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FREE & EASY RETURNS
Exchange your orders easily
FREE DELIVERY OVER 500*
To major cities within SA
- Delivery & Return
Area Order Value Delivery time Delivery Fee Major Cities & Towns in SA* Above R500 3-5 Working Days FREE Major Cities & Towns in SA* Below R500 3-5 Working Days R50 Outlying Areas in SA Above R500 3-7 Working Days R100 Outlying Areas in SA Below R500 3-7 Working Days R150
Returns / ExchangesYou can return an order for free 30 days from the purchase date, as long as your purchase still has all the tags and is in its original condition. This means that the product should not be damaged, dirty, marked and has not been worn. As a registered account holder, please visit your My Orders page, select the relevant order and follow the prompts to process your Return or Exchange. If you checked out as a guest, you will need to create an account here in order to log your Return or Exchange. Visit your My Orders page once created, select the relevant order and follow the prompts to process your Return or Exchange. Returns and Exchanges can also be done at any of our Hi-Tec Stores – visit our Store Locator for more information. Please note that in order to get a refund or to exchange your original purchase for a different item, your order confirmation email must be provided in-store. For any queries regarding this, please contact us at [email protected]. Read more about our Returns Policy here.