HELP CENTER
DELIVERY INFORMATION
Area | Order Value | Delivery time | Delivery Fee |
|---|---|---|---|
Major Cities & Towns in SA* | Above R500 | 3-5 Working Days | FREE |
Major Cities & Towns in SA* | Below R500 | 3-5 Working Days | R50 |
Outlying Cities & Towns in SA* | Above R500 | 3-12 Working Days | FREE |
Outlying Cities & Towns in SA* | Below R500 | 3-12 Working Days | R150 |
*Major Cities & Towns include: Johannesburg, Pretoria, Cape Town, Bloemfontein, Port Elizabeth, George, Durban and East London. For further details on these main centres, please visit www.dawnwing.co.za/google-branch-locator.
Please note that although Polokwane, Nelspruit, Witbank & Welkom are listed as Dawn Wing main centres, all orders dispatched to these regions will attract an Outlying Area fee because of the additional delivery leg from Johannesburg to these various branches
Delivery Details
- The above delivery fees are calculated based on the Postal Code stipulated during the checkout process – please ensure that the correct Postal Code is used for the delivery address provided.
- The above estimated delivery time is from the date of confirmation of your order.
- Please note that all orders must be in before 2pm for it to be dispatched the same day. Orders placed after 2pm in the afternoon will only be confirmed and dispatched the following day.
- You will receive tracking information on your confirmed order via text message.
- Please take into account we do not deliver on public holidays.
- Some delivery times may be longer during periods of high demand. This will be clearly stated at the top of this page and on the basket page, a clear indication of the delay will be given.
- Interceptor Boots currently only delivers within South Africa and delivery charges are calculated per order.
- Interceptor Boots guarantees that orders will be dispatched in time to be delivered within the delivery times stated above unless clearly communicated otherwise on the Delivery and Basket pages. However, we unfortunately cannot guarantee delivery within the timescales where circumstances beyond our control, such as extreme weather, prevent the postal service or relevant carrier from being able to make the delivery.
Delivery Address Details
Dawn Wing only delivers to a physical address, and not a P.O. Box number. Dawn Wing requires that each and every delivery be signed for, as proof of delivery.
Please view Dawn Wing’s Terms & Conditions on their website: www.dawnwing.co.za
Can my order be delivered to someone else or to a different address?
Yes, someone else can sign for delivery on your behalf. On our checkout page, you also have the option to enter an alternative shipping address and billing address to your own.
How do I know when my order has been dispatched?
A text message will be sent to you by Dawn Wing when your purchase has been dispatched, giving you your tracking number and details on how to track your order. A second text message will be sent to confirm that your order will be delivered that day.
Can I track my order?
Yes, you can track your order online through the Dawn Wing portal www.dawnwing.co.za using your tracking number. All these details will be sent to you via text message.
Where do we deliver to?
We currently only deliver within South Africa.
Which carrier will deliver my order?
Dawn Wing is in charge of delivering all products purchased from www.interceptor.co.za. If you have any questions or concerns regarding your delivery, please contact our Customer Care Team first, alternatively contact Dawn Wing through one of the following channels:
- Call centre: 0861 223 224
- Email: [email protected]
- Website: www.dawnwing.co.za